By Neil Bateman
Such a lot pros operating in well-being or social care are required to behave as advocates as a part of their paintings. A social employee will want to receive more money or a specific provider for a consumer; a housing professional may have to assist a tenant whose profit has been behind schedule via an area authority; a voluntary physique may possibly choose to problem an announcement of certain schooling wishes for a kid. this can be a useful advisor to advocacy abilities particularly written for these within the wellbeing and fitness and social care professions. the writer examines the functionality of advocacy inside those professions and the way to interview, negotiate and self-manage effectively. He presents a constitution for advocacy, a advisor to the moral implication and suggestion on litigation and felony concerns.
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Extra info for Advocacy Skills for Health and Social Care Professionals
Chicago: University of Chicago Press. Simons, K. ‘Cloudy Outlook’, Community Care, 3 February 1994. Small, E. ‘People, Print and Power’, Social Work Today, 7 March 1991. The MIND Guide to Advocacy, Empowerment in Action (1992). London: MIND Publications. Walker, R. (1995) in Room, G. (ed) Beyond the Threshold. London: Policy Press. Watson, L. and Watson, N. (1986) Planning and Managing Change. Milton Keynes: Open University. Wolfensberger, W. (1972) The Principle of Normalisation in Human Services.
It is unfortunate that the expression ‘client’ has taken on a pejorative meaning and can be used in a patronising manner. This may arise as much from the lack of power of users of the human services as anything inherent in the term itself. Describing a client as a service user or a customer does not give them any more power if their objective situation is unchanged. A helpful dictionary definition of ‘client’ is ‘one who is served’. It is precisely the notion of service to the client that underpins the ethical basis of advocacy.
The clients will know where they stand. In other cases, the instructions may be counter to the ethics or morality of the advocate. Advocates need to reconcile their own ethics with their duty to do the best for the client. If reconciliation cannot be achieved, the advocate should decline instructions. If it happens more than occasionally, the advocate needs to consider whether he or she is really able to advocate at all. Usually the conflict between one’s own values and the instructions from the client will be overridden by the pressures of the implicit expectation of the employer that the advocate is in the business of helping clients.
Advocacy Skills for Health and Social Care Professionals by Neil Bateman